Shipping Policy

1. Processing & Handling

• Orders are processed within 1-3 business days (excluding weekends and holidays).

• You will receive a confirmation email with tracking information once your order ships.

2. Shipping Costs

We offer FREE international shipping, so no matter where you are, you can enjoy the benefits of NovaLens without extra costs!

3. Lost or Stolen Packages

NovaLens is not responsible for lost, stolen, or incorrectly delivered packages due to incorrect shipping details provided by the customer. Please ensure your shipping address is accurate before placing an order.

4. Customs & Import Fees

International customers are responsible for any customs duties, taxes, or import fees required by their country.

For shipping inquiries, please contact us at novalenscontact@gmail.com